WITCHZ Privacy Policy

Effective Date: August 2026
Website: https://witchzmusic.com

WITCHZ (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a purchase, sign up for communications, or interact with our digital platforms including our KVLT portal, social media, and partner services.

By using this site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide our services, manage your account, and improve your experience.

a. Information You Provide

When you register, make a purchase, join our mailing list, or interact with WITCHZ platforms, we may collect:

  • Name, email address, and username
  • Shipping and billing address
  • Payment information (processed securely via Stripe, PayPal, or AtVenu)
  • Social media handles or usernames (if connecting through platforms like Discord or TikTok)
  • Any messages or content you submit via forms or community interactions

b. Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and session duration
  • Cookies or similar tracking technologies

This data helps us maintain site performance, security, and analytics.

2. How We Use Your Information

We use collected data to:

  • Fulfill orders and deliver purchased products
  • Manage memberships, RSVPs, and event registrations
  • Send updates, offers, or news (if you’ve opted in)
  • Improve our site, content, and user experience
  • Enforce our Terms of Service, DMCA, and anti-fraud measures
  • Comply with applicable laws and regulations

We do not sell your personal information.

3. How We Share Your Information

We only share personal information when necessary and under strict confidentiality terms.

a. With Trusted Service Providers

We may share limited information with:

  • Payment processors (Stripe, PayPal, AtVenu)
  • Email marketing services (Mailchimp, Laylo)
  • Merch fulfillment or shipping partners
  • Website hosting and analytics services (SiteGround, Google Analytics)

b. AI Tools

We may use third-party AI tools to assist with internal business operations. Information may occasionally be processed through these tools in connection with such use.

c. Legal Requirements

We may disclose personal information if required by law or to protect our rights, investigate fraud, or respond to lawful requests.

4. Cookies and Tracking Technologies

Cookies help personalize your experience and analyze traffic. We use cookies to:

  • Keep users logged in to KVLT or account dashboards
  • Remember preferences and cart items
  • Improve website analytics and performance
  • Measure and optimize advertising performance through tools such as the Meta (Facebook) Pixel

You can disable cookies in your browser, but some parts of the site may not function properly.

5. Security

We use encryption (SSL/TLS) and restricted access controls to protect your information. While we take strong precautions, no online transmission is 100% secure. By using our services, you acknowledge and accept this risk.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the information we hold about you
  • Request corrections or deletions
  • Withdraw consent for communications
  • Restrict or object to certain types of data processing
  • Request a copy of your data (data portability)
  • Opt out of the sale or sharing of your personal information, including for targeted advertising (California residents)

You can exercise these rights, or submit a “Do Not Sell or Share My Personal Information” request, by contacting us at:
witchz@witchzmusic.com

7. Data Retention

We retain personal information only as long as necessary for legitimate business or legal purposes — such as completing transactions, maintaining memberships, or complying with tax and audit requirements.

8. International Users

WITCHZ is based in the United States. If you access our site from outside the U.S., your information may be transferred and processed here under applicable U.S. data protection laws.

9. Links to Third-Party Sites

Our website and emails may contain links to third-party platforms such as Shopify, YouTube, Instagram, or Laylo. We are not responsible for the privacy practices of these external sites. Please review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.

11. Contact Us

For questions about this Privacy Policy or to request changes to your personal information, contact:
witchz@witchzmusic.com